SETHU EV CAR RENTAL | sethu.co.za
Privacy Policy
How we collect, use, and protect your personal information.
Effective Date: June 2025 | Last Updated: June 2025
1. Information We Collect
Sethu EV Car Rental collects personal information necessary to provide our vehicle rental services, including:
- Full name, ID/passport number, and driver's licence details
- Contact information: email address, phone number, and physical address
- Payment information (processed securely via our payment gateway)
- Vehicle usage data including GPS location during the rental period
- Communications and correspondence with our support team
2. How We Use Your Information
We use your personal information solely for the following purposes:
- Processing and managing your rental booking
- Verifying your identity and driver eligibility
- Processing payments and issuing invoices or receipts
- Communicating booking confirmations, updates, and support
- Complying with South African legal and regulatory obligations
- Improving our services and customer experience
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only with:
- Payment processors to complete transactions securely
- Law enforcement or regulatory bodies if required by law
- Insurance providers in the event of an incident or claim
4. Data Security
We implement industry-standard security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology.
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Rental records are typically kept for a minimum of 5 years for compliance purposes.
6. Your Rights (POPIA)
In accordance with the Protection of Personal Information Act (POPIA) of South Africa, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Object to the processing of your information
To exercise these rights, contact us at: info@sethu.co.za
7. Contact Us
Website: www.sethu.co.za
Email: info@sethu.co.za
Country: South Africa
Sethu EV Car Rental | sethu.co.za | info@sethu.co.za | South Africa